Effective Date: April 2, 2026
Caring Souls for Veterans (“we,” “us,” “our”) is a 501(c)(3) nonprofit organization committed to ending Veteran suicide by supporting military healthcare professionals during their transition to civilian life. We respect your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you visit our website (caringsoulsforveterans.org), donate, volunteer, or engage with our programs.
1. Types of information we collect:
Personal Information You Provide:
- Name, email address, phone number, mailing address
- Donation and payment information (via secure processors)
- Veteran status, service history (for program eligibility)
- Volunteer interests and availability
- Event registration details
Automatically Collected Information:
- IP address, browser type, device information
- Pages visited, time spent on site
- Referral sources (Google, social media)
Sensitive Information:
- We collect limited health or military service data only for program purposes, with your consent.
2. How We Use Your Information
We use personal information to:
- Process donations and issue tax receipts
- Deliver newsletters, program updates, and event invitations
- Manage volunteer opportunities and membership (Guardian’s Circle)
- Provide services like Operation Rewire and Code Calm
- Improve our website and programs
- Comply with legal obligations (e.g., IRS reporting)
3. Sharing you information
We do not sell your personal information. We share data only:
- With service providers (payment processors, email services) under strict agreements
- For legal compliance or protection of rights
- With your consent (e.g., testimonials, event photos)
- Anonymized aggregate data for reports/funding
4. Data Security
We implement reasonable security measures (SSL encryption, access controls, secure hosting) to protect your data. However, no online transmission is 100% secure.
5. Your Rights and Choices
- Opt-out: Unsubscribe from emails anytime
- Access/Update: Contact us to review or correct your information
- Delete: Request data deletion (subject to legal retention)
- Do Not Track: We honor browser privacy signals
6. Children's Privacy
Our site is not directed to children under 18. We do not knowingly collect their data.
7. Third-Party Links & Services
Our site may contain links to external sites. We are not responsible for their privacy practices.
8. Cookies & Tracking
Our site may contain links to external sites. We are not responsible for their privacy practices.
9. Data Retension
Donor records kept 7 years for IRS compliance. Other data retained as needed for our mission.
10. Changes to This Policy
We may update this policy. Changes posted here with updated effective date.
11. Contact us
Questions? Email privacy@caringsoulsforveterans.org or write:
Caring Souls for Veterans
Re: Privacy Policy
8401 Maryland Drive, Ste A
Richmond, VA 23294
Thank you for supporting our mission to honor military healers and prevent Veteran suicide.